Reviews
-The team at W11 Pet Nannies has been a game-changer for our family. They are incredibly professional, kind, caring, and responsive. The group dog walks and boarding have provided a great socialization opportunity for our dog, and the regular updates/photos provide such nice peace of mind. The team at W11 treats our dog as if it is their own - we always know that she is in excellent hands.
Shannon and Hazel are true animal lovers and great people!
December 2021
-Professionalism, Quality, Reliability, Responsiveness, Value
These ladies are absolutely amazing! I cannot recommend them enough! Hazel and Shannon are super responsive and professional, but also keep the operation small so they really get to know your pup. My dog, Cairo, bonded to them quickly and I never felt like she was just another number in their books.
They provided the perfect solution for Cairo on days when I had to work from the office: coming to pick her up after I left for work and dropping her off two hours later for a good sleep until I came home. They always send updates and pictures of all their adventures, giving me peace of mind that Cairo was being well looked after while I was gone. Unfortunately we are moving and no longer in their catchment zone, but we have had such a positive experience as part of the W11 pet nannies pack!
September 2021
-We have a wild little girl at home named Poppy. Before we got her, she had gone through several homes which meant she was very attached to us while also needing structure and training. We had our hands full but also needed relief at times. Shannon and Hazel came recommended to me by a good friend and they have been nothing but incredible from day one. They constantly sync up with me to get updated on what we are doing at home to train Poppy so they can follow the same routine when she is visiting. They have also given us so much great advice - they really know their stuff and love love love dogs! Poppy has the best time there, playing and running with the other dogs - it’s heaven for her (it’s also heaven for us because we receive pictures and updates throughout the day and she is all smiles ) I cannot recommend them enough. They are the dream team.
December 2020
- Sparky and Max absolutely adore Hazel and Shannon and so do we! After moving to London earlier this year we had many unsuccessful meet and greets with local providers who didn’t feel comfortable looking after Sparky because he is paralyzed. In fact both Sparky and Max are senior dogs and need special care and they get that and so much more with West Eleven Pet Nannies. We never have to worry about their well being when they're away from us. They provide daily updates and send photos from their adventures in the garden and park. For peace of mind for your fur babies I would highly recommend West Eleven Pet Nannies!
December 2020
-I see them at the park most days and although I dont have a dog I want to let those fur babies mummy's and daddy's know that they are amazing the way they treat each and every dog as if it was there own. Keep up the good work.
September 2019
-Hazel & Shanon are great mother & daughter team with the personal touch. I am so grateful to have them look after our puppy 🐶 he loves them!! It’s great to know your dog is in an loving & safe environment while you are not with them and they are so good with sending pictures & videos. I really cannot recommend them highly enough!!
May 2019
-Gnasher absolutely loves staying with West Eleven Pets. We all feel so confident when he is with them and love the daily Instagram updates. You both look after him so beautifully. I might book myself in with you next time!!
January 2019
-Hazel and Shannon have been fantastic - totally reliable, loving and show my Archie a great time! He’s always so well looked after and comes back happy and tired after every walk.
January 2019
-Really brilliant dog care. Hazel and Shannon have looked after our Labrador pup on a weekly basis since he was 3 months old. They’ve helped us with training and advice. They love him as if he is their own. They are so knowledgable, amazing with the dogs, professional, organised and reliable. Our favourite thing is the WhatsApp chat, as we get updates (photos and videos) of our dog having a wonderful day while we’re at work. Highly recommend for the best dog care we could imagine. We are very lucky to be clients.
January 2019
-It’s so good to go away with the knowledge that not only will your pets (in our case 2 cats) be looked after, but actually feel like they are looking forward to it as well. What a great find...
January 2019
-I’d highly recommend W11 as they’re professional, reliable, knowledgable and take good care of my elderly dog
January 2019
- Truly fabulous service! We entrusted Hazel and Shannon with our puppy and could not fault them at all. He was well looked after for the entire week and had a great time with them. We received videos and pictures throughout the day which was wonderful to see! They had keys to our home and can be completely trusted. We used their pick up and drop off service which worked so well. We were both at ease knowing he was well looked after and made leaving him for the first time very easy. Highly recommend! Thank you so so much! 😊
February 2018
- Hands down best dog sitters I have ever had for my little pup! My Malshi has been going to West Eleven Pet Nannies quite often these past few months as I work late nights and sometimes weekends, and I do not feel comfortable leaving him at home all day. Hazel & Shannon make Axwell feel like he is one of their own. They give him so much attention and care, as well as, introduce him to so many new parks and dog friends. When they come over to pick him up, he does not even look behind to say bye to me and sometimes he even pees out of excitement! H&S's continuous communication with me throughout the day with photos and stories of their adventures also makes me feel like I get to be a part of all of these adventures. I honestly don't think you could find better pet sitters in the whole world, let alone in London! Recommend x100000
February 2018
- We met Hazel and Shannon about a year ago. We were looking for someone to look after our Mia during holidays, or for sporadic daycare. We wanted someone in the neighborhood to make sure she still could "smell" home and avoid separation anxiety. What we have appreciated the most so far is Hazel and Shannon's true passion for dogs, their commitment to their job. They always take the dogs to explore new parks, to experience new adventures. They always send pictures and videos to show that everything is fine. The other lovely touch is that they make your dog be part of their family! Not only Mia met their family members and spent time with them, but was also taken to a chihuahua meet up (she's a pug though!). I strongly recommend their services!
February 2018
- Molly is our first family dog and I was soo nervous leaving her with anyone other than family, but after meeting Shannon and Hazel and seeing Molly have the best first day with them I soon realised that they would soon become family too!
Molly absolutely LOVES her walks with the W11 Pet Nannies team and gets so excited to see them! I enjoy and get the peace of mind that she's safe and has a great day from photos and videos after her walk (although they do make me quite jealous too!). Molly stayed with Shannon and Hazel when we went on holiday for 10 days, I was terrified of leaving her and so upset but Shannon and Hazel stayed in contact with me daily to reassure me that she was (as always) having a fab time with them.
I will and have already recommended the West Eleven Pet Nannies to anyone!
February 2018
- We left our 6month old puppy with Hazel for five nights....and didn't worry at all!! Hazel set up a whatsapp group and we had photos and videos coming through every day. We met her for the first time when we dropped him off - and we knew he would be in good hands. Hazel and her daughter are warm, kind-hearted and you can tell they understand dogs. Their own dogs Paddy and Sayde are loving and sweet. They go the extra mile and enjoy every minute of it. Our pup came back to us happy, healthy, and more confident than ever! Thanks!!!!!!
September 2017
- Absolutely Fantastic.........Highly recommend 5 star service, received daily Updates and pics. Marley returned home happy and relaxed Hazel and Shannon are amazing can not praise them enough xxx
August 2017
- Lovely girls, very knowledgable and so good with my very young pup. Will be using them again soon. The daily pics were a fantastic touch.
July 2017
- As always my dog was so pleased to see Hazel - who despite having come from a painful visit to the dentist (ouch) was on time, cheerful and generally totally lovely. I trust West 11 Pet Nannies with my dog and my home 100%. Thank you xx
March 2017
- Hazel and Shannon are very professional and conscientious dog walkers/sitters who have looked after our three dogs for over a year now. They really care about our pets and have helped us train and bring up our youngest dog. The best service we have ever used, I would recommend them to anyone.
Febuary 2017
- We LOVE West Eleven Pet Nannies! They take such good care of our boy and us. Tito comes home happy, well exercised and with good behavior / recall reinforced. Super reliable, attentive and personal care. You simply won't find anyone better for your poochie!!!
February 2017
- Hazel & Shannon were the very best doggie caretakers to my two dogs! They treated them with the same love and care that they treat their own dogs, and my dogs loved spending time with them. I also always enjoyed getting lots of pictures and videos of doggie daycare and group walks. They expertly balance the needs of both active younger dogs and older dogs. My dogs spent many overnights with them and when we left to move back to the states, they made a goodbye cake and had a little goodbye party! Can't recommend Hazel & Shannon highly enough!
February 2017
- Dog Lovers! Hazel & Shannon will take such good care of your furry loved ones. Monte can't wait to get to daycare and has so much fun on his walks. Humans get lots of photos and videos during the day so you know your best buddy is in good hands.
February 2017
- "Hazel & Shannon were just brilliant. Super organised, super efficient, and super doggy. Charlie loved his stay, and we were sent plenty of videos & photos. I would most definitely recommend them to friends/family."
July 2016
- "First time enlisting the services from Hazel and Shannon. Found them to be very professional and appreciated the constant updates, video and pics. West Eleven Pet Nannies will be our trusted sitter for Duffy in the future. would recommend to friends."
June 2016
Shannon and Hazel are true animal lovers and great people!
December 2021
-Professionalism, Quality, Reliability, Responsiveness, Value
These ladies are absolutely amazing! I cannot recommend them enough! Hazel and Shannon are super responsive and professional, but also keep the operation small so they really get to know your pup. My dog, Cairo, bonded to them quickly and I never felt like she was just another number in their books.
They provided the perfect solution for Cairo on days when I had to work from the office: coming to pick her up after I left for work and dropping her off two hours later for a good sleep until I came home. They always send updates and pictures of all their adventures, giving me peace of mind that Cairo was being well looked after while I was gone. Unfortunately we are moving and no longer in their catchment zone, but we have had such a positive experience as part of the W11 pet nannies pack!
September 2021
-We have a wild little girl at home named Poppy. Before we got her, she had gone through several homes which meant she was very attached to us while also needing structure and training. We had our hands full but also needed relief at times. Shannon and Hazel came recommended to me by a good friend and they have been nothing but incredible from day one. They constantly sync up with me to get updated on what we are doing at home to train Poppy so they can follow the same routine when she is visiting. They have also given us so much great advice - they really know their stuff and love love love dogs! Poppy has the best time there, playing and running with the other dogs - it’s heaven for her (it’s also heaven for us because we receive pictures and updates throughout the day and she is all smiles ) I cannot recommend them enough. They are the dream team.
December 2020
- Sparky and Max absolutely adore Hazel and Shannon and so do we! After moving to London earlier this year we had many unsuccessful meet and greets with local providers who didn’t feel comfortable looking after Sparky because he is paralyzed. In fact both Sparky and Max are senior dogs and need special care and they get that and so much more with West Eleven Pet Nannies. We never have to worry about their well being when they're away from us. They provide daily updates and send photos from their adventures in the garden and park. For peace of mind for your fur babies I would highly recommend West Eleven Pet Nannies!
December 2020
-I see them at the park most days and although I dont have a dog I want to let those fur babies mummy's and daddy's know that they are amazing the way they treat each and every dog as if it was there own. Keep up the good work.
September 2019
-Hazel & Shanon are great mother & daughter team with the personal touch. I am so grateful to have them look after our puppy 🐶 he loves them!! It’s great to know your dog is in an loving & safe environment while you are not with them and they are so good with sending pictures & videos. I really cannot recommend them highly enough!!
May 2019
-Gnasher absolutely loves staying with West Eleven Pets. We all feel so confident when he is with them and love the daily Instagram updates. You both look after him so beautifully. I might book myself in with you next time!!
January 2019
-Hazel and Shannon have been fantastic - totally reliable, loving and show my Archie a great time! He’s always so well looked after and comes back happy and tired after every walk.
January 2019
-Really brilliant dog care. Hazel and Shannon have looked after our Labrador pup on a weekly basis since he was 3 months old. They’ve helped us with training and advice. They love him as if he is their own. They are so knowledgable, amazing with the dogs, professional, organised and reliable. Our favourite thing is the WhatsApp chat, as we get updates (photos and videos) of our dog having a wonderful day while we’re at work. Highly recommend for the best dog care we could imagine. We are very lucky to be clients.
January 2019
-It’s so good to go away with the knowledge that not only will your pets (in our case 2 cats) be looked after, but actually feel like they are looking forward to it as well. What a great find...
January 2019
-I’d highly recommend W11 as they’re professional, reliable, knowledgable and take good care of my elderly dog
January 2019
- Truly fabulous service! We entrusted Hazel and Shannon with our puppy and could not fault them at all. He was well looked after for the entire week and had a great time with them. We received videos and pictures throughout the day which was wonderful to see! They had keys to our home and can be completely trusted. We used their pick up and drop off service which worked so well. We were both at ease knowing he was well looked after and made leaving him for the first time very easy. Highly recommend! Thank you so so much! 😊
February 2018
- Hands down best dog sitters I have ever had for my little pup! My Malshi has been going to West Eleven Pet Nannies quite often these past few months as I work late nights and sometimes weekends, and I do not feel comfortable leaving him at home all day. Hazel & Shannon make Axwell feel like he is one of their own. They give him so much attention and care, as well as, introduce him to so many new parks and dog friends. When they come over to pick him up, he does not even look behind to say bye to me and sometimes he even pees out of excitement! H&S's continuous communication with me throughout the day with photos and stories of their adventures also makes me feel like I get to be a part of all of these adventures. I honestly don't think you could find better pet sitters in the whole world, let alone in London! Recommend x100000
February 2018
- We met Hazel and Shannon about a year ago. We were looking for someone to look after our Mia during holidays, or for sporadic daycare. We wanted someone in the neighborhood to make sure she still could "smell" home and avoid separation anxiety. What we have appreciated the most so far is Hazel and Shannon's true passion for dogs, their commitment to their job. They always take the dogs to explore new parks, to experience new adventures. They always send pictures and videos to show that everything is fine. The other lovely touch is that they make your dog be part of their family! Not only Mia met their family members and spent time with them, but was also taken to a chihuahua meet up (she's a pug though!). I strongly recommend their services!
February 2018
- Molly is our first family dog and I was soo nervous leaving her with anyone other than family, but after meeting Shannon and Hazel and seeing Molly have the best first day with them I soon realised that they would soon become family too!
Molly absolutely LOVES her walks with the W11 Pet Nannies team and gets so excited to see them! I enjoy and get the peace of mind that she's safe and has a great day from photos and videos after her walk (although they do make me quite jealous too!). Molly stayed with Shannon and Hazel when we went on holiday for 10 days, I was terrified of leaving her and so upset but Shannon and Hazel stayed in contact with me daily to reassure me that she was (as always) having a fab time with them.
I will and have already recommended the West Eleven Pet Nannies to anyone!
February 2018
- We left our 6month old puppy with Hazel for five nights....and didn't worry at all!! Hazel set up a whatsapp group and we had photos and videos coming through every day. We met her for the first time when we dropped him off - and we knew he would be in good hands. Hazel and her daughter are warm, kind-hearted and you can tell they understand dogs. Their own dogs Paddy and Sayde are loving and sweet. They go the extra mile and enjoy every minute of it. Our pup came back to us happy, healthy, and more confident than ever! Thanks!!!!!!
September 2017
- Absolutely Fantastic.........Highly recommend 5 star service, received daily Updates and pics. Marley returned home happy and relaxed Hazel and Shannon are amazing can not praise them enough xxx
August 2017
- Lovely girls, very knowledgable and so good with my very young pup. Will be using them again soon. The daily pics were a fantastic touch.
July 2017
- As always my dog was so pleased to see Hazel - who despite having come from a painful visit to the dentist (ouch) was on time, cheerful and generally totally lovely. I trust West 11 Pet Nannies with my dog and my home 100%. Thank you xx
March 2017
- Hazel and Shannon are very professional and conscientious dog walkers/sitters who have looked after our three dogs for over a year now. They really care about our pets and have helped us train and bring up our youngest dog. The best service we have ever used, I would recommend them to anyone.
Febuary 2017
- We LOVE West Eleven Pet Nannies! They take such good care of our boy and us. Tito comes home happy, well exercised and with good behavior / recall reinforced. Super reliable, attentive and personal care. You simply won't find anyone better for your poochie!!!
February 2017
- Hazel & Shannon were the very best doggie caretakers to my two dogs! They treated them with the same love and care that they treat their own dogs, and my dogs loved spending time with them. I also always enjoyed getting lots of pictures and videos of doggie daycare and group walks. They expertly balance the needs of both active younger dogs and older dogs. My dogs spent many overnights with them and when we left to move back to the states, they made a goodbye cake and had a little goodbye party! Can't recommend Hazel & Shannon highly enough!
February 2017
- Dog Lovers! Hazel & Shannon will take such good care of your furry loved ones. Monte can't wait to get to daycare and has so much fun on his walks. Humans get lots of photos and videos during the day so you know your best buddy is in good hands.
February 2017
- "Hazel & Shannon were just brilliant. Super organised, super efficient, and super doggy. Charlie loved his stay, and we were sent plenty of videos & photos. I would most definitely recommend them to friends/family."
July 2016
- "First time enlisting the services from Hazel and Shannon. Found them to be very professional and appreciated the constant updates, video and pics. West Eleven Pet Nannies will be our trusted sitter for Duffy in the future. would recommend to friends."
June 2016